HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW627A
Service Availability:
- 9 hours a day / 5 days a week
Service & Support:
- Extended service agreement - replacement - 4 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
- Technical support - remote diagnosis - 4 years
- Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday
- New releases update - 4 years
- Product info support - web knowledge base access - 4 years
Compatibility Information
No Reviews are available at this time
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