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VMware Support and Subscription Basic - Technical support - for AirWatch Telecom Add On - 1 device - SPP - for add on of Shared or Managed Hosting Environments only - emergency phone consulting - 3 years - 12x5 - response time: 4 business hours

Price:  
$1699

Availability: 

Call for availability   (888) 912-3151

Brand: 

VMware

MPN: 

WPH-LTEDB-36PT0-C1S

Condition: 

new

Returnable: 

No

This product is on backorder. Compare similar products?

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Support and Subscription Basic - Technical support - for AirWatch Telecom Add On - 1 device - SPP - for add on of Shared or Managed Hosting Environments only - emergency phone consulting - 3 years - 12x5 - response time: 4 business hours
General
Type:
  • Technical support
Service Included:
  • Emergency phone consulting
Full Contract Period:
  • 3 years
Response Time:
  • 4 business hours
Service Availability:
  • 12 hours a day / 5 days a week
Software
Software Title:
  • AirWatch Telecom Add On
Installation Type:
  • Hosted
Hosted Service Type:
  • SaaS
License Qty:
  • 1 device
Licensing Program:
  • VMware Subscription Purchasing Program (SPP)
Licensing Details:
  • For add on of Shared or Managed Hosting Environments only
Details
Service & Support:
  • Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1
  • Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 3 years / 12 contacts
  • Web knowledge base access - 3 years
  • Web support - 3 years
  • New releases update - 3 years
  • Remote monitoring - 3 years

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S20898219 VMware WPH-LTEDB-36PT0-C1S 000000000000 VMware Support and Subscription Basic new
16.99 USD OutOfStock
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