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Citrix Appliance Maintenance Bronze - Technical support - for Citrix NetScaler MPX 8600 - upgrade license - upgrade from Citrix NetScaler MPX 8200 Standard Edition - phone consulting - 1 month - 24x7

Price:  
$12999
Was $17657 Save 26%

Availability: 

Call for availability   (888) 912-3151

Brand: 

Citrix

MPN: 

4011907

Condition: 

new

Returnable: 

Yes

This product is on backorder. Compare similar products?

Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for their appliance and RMA access in the event of an appliance failure.

Citrix Appliance Maintenance Bronze - Technical support - for Citrix NetScaler MPX 8600 - upgrade license - upgrade from Citrix NetScaler MPX 8200 Standard Edition - phone consulting - 1 month - 24x7
General
Type:
  • Technical support
Service Included:
  • Phone consulting
Full Contract Period:
  • 1 month
Service Availability:
  • 24 hours a day / 7 days a week
Software
Software Title:
  • Citrix NetScaler MPX 8600
License Type:
  • Upgrade license
Upgrade from:
  • Citrix NetScaler MPX 8200 Standard Edition
Details
Service & Support:
  • Phone consulting - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 1 month - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2
  • Phone consulting - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 3
  • Phone consulting - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 4
  • Web support - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1
  • Web support - 1 month - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2
  • Web support - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 3
  • Web support - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 4
  • Web knowledge base access - 1 month availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 month
  • Replacement - 1 month - response time: 10 business days availability: business hours / Monday-Friday
Compatibility Information
Designed For:
  • P/N: 3005741
  • Access to world class technical support
    Expert assistance from experienced Citrix Technical Support engineers to diagnose and resolve any issues encountered with your appliance.
  • Software updates at no additional cost
    Download the latest software version for your appliances at no additional cost.
  • Fast and efficient replacement
    Replace malfunctioning appliances in hours or days to minimize downtime at your organization.

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S11132197 Citrix 4011907 000000000000 Citrix Appliance Maintenance Bronze new
129.99 USD OutOfStock
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