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Veeam Standard Support - Technical support (renewal) - for Veeam Backup Essentials Enterprise Plus Bundle for VMware - 2 sockets - phone consulting - 1 month - 12x5
Price:
$9299
Availability:
10-14+ Days This item will be shipped directly from the manufacturer. Leadtime to shipment will be a minimum of 10-14 working days. Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.
Veeam Standard Support - Technical support (renewal) - for Veeam Backup Essentials Enterprise Plus Bundle for VMware - 2 sockets - phone consulting - 1 month - 12x5
General
Type:
Technical support (renewal)
Service Included:
Phone consulting
Full Contract Period:
1 month
Service Availability:
12 hours a day / 5 days a week
Software
Software Title:
Veeam Backup Essentials Enterprise Plus Bundle for VMware
License Qty:
2 sockets
Details
Service & Support:
Phone consulting - 1 month - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1
Phone consulting - 1 month - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2
Phone consulting - 1 month - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3
Phone consulting - 1 month - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4
Web support - 1 month - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday