Extreme Networks offers comprehensive service solutions to help you protect your network investment and support your business goals. Whether you are a service provider or enterprise, you demand 24x7 availability to maximize your productivity, as well as a knowledgeable and experienced service partner who can tailor service solutions to meet your specific business needs. ExtremeWorks service solutions provide everything you need to keep your network infrastructure optimized, tuned and protected so you can concentrate on your bottom line. Under Advanced Hardware Replacement (AHR) option of the PartnerWorks program, partners can receive a replacement unit prior to returning the defective unit to Extreme Networks.
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 16705
General
Service Included:
Advance parts replacement
Location:
Shipment
Full Contract Period:
1 year
Response Time:
Next business day
Details
Service & Support:
Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
New releases update - 1 year
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday