Cisco SMARTnet Software Support Service - Technical support - for L-CPO3XMSC-K9 - phone consulting - 1 year - 24x7
Price:
$1,03299
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Cisco
MPN:
CON-ECMU-O3XMSC9K
Condition:
new
Returnable:
This Product Has Limited Exchange Privileges. For support on this product, please contact @ .
Cisco Software Support Service (SWSS) offers comprehensive coverage for the software application products and suites, that keep your systems and your business running smoothly. SWSS is a single offer, that provides end-to-end support for your Cisco software products. Entitlement to software maintenance, minor and major release updates helps increase business value and ROI for your Cisco software products. SWSS is required for a minimum of 12 months to help you reduce network disruptions and application availability. Access Cisco technical experts and online resources 24 hours a day, 365 days a year. Take advantage of multiyear discounts to keep your network performing as needed.
Cisco SMARTnet Software Support Service - Technical support - for L-CPO3XMSC-K9 - phone consulting - 1 year - 24x7
General
Type:
- Technical support
Service Included:
- Phone consulting
Full Contract Period:
- 1 year
Service Availability:
- 24 hours a day / 7 days a week
Software
Installation Type:
- Locally installed
For part number(s):
- L-CPO3XMSC-K9
Details
Service & Support:
- Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- Web support - 1 year - availability: 24 hours a day / Monday-Sunday
- Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
- New releases update - 1 year
Compatibility Information
Designed For:
- P/N: L-CPO3XMSC-K9
- Expert assistance
To complement your in-house resources, the Cisco TAC employs a highly skilled staff, that offers you years of networking experience, including many customer support engineers with networking and CCIE certifications as well as research and development engineers. - Faster resolution
The Cisco TAC provides constant measurement of customer satisfaction and time-to-resolution tracking, including an automated escalation sequence beginning one hour after submittal of severity 1 and severity 2 issues, resulting in CEO intervention by John Chambers after 48 hours for any severity 1 problem. - Visibility into issue resolution status
You are kept up-to-date on all changes to your case through email notifications and personalized handoffs between you and Cisco engineers, if your case warrants a move to a new specialization due to the nature of the issue, or a change occurs in work shift. - Networking expertise
The Cisco TAC offers depth and breadth of knowledge and experience with Cisco devices and operating system software, as well as a broad range of networking environments and technologies. Cisco TAC engineers have a minimum of five years of industry experience, and Cisco provides continuous training to help ensure the technical staff stays current with the advanced technologies.
