The Threat Prevention subscription protects the network from advanced threats by identifying and scanning all traffic - applications, users, and content - across all ports and protocols. URL Filtering with PAN-DB automatically prevents attacks, that leverage the web as an attack vector, including phishing links in emails, phishing sites, HTTP-based command and control, malicious sites and pages, that carry exploit kits. WildFire cloud-based threat analysis service is the advanced analysis and prevention engine for highly evasive zero-day exploits and malware. The cloud-based service employs a unique multi-technique approach combining dynamic and static analysis, innovative machine learning techniques, and a groundbreaking bare metal analysis environment to detect and prevent even the evasive threats.
Palo Lab Unit Bundle Subscription Threat prevention, PANDB URL filtering, GlobalProtect Portal & Gateway, WildFire, VSYS-5 - Subscription license (1 year) + Standard Support - for P/N: PAN-PA-820-LAB
General
Category:
- Online & appliance based services - content filtering, appliance software, intrusion detection, adware & malware removal tools
Product Type:
- Subscription license - 1 year
Licensing
Service & Support
Type:
- Phone consulting - 1 year - response time: 1 business hour (7:00 AM - 6:00 PM) / Monday-Friday - severity critical
- Phone consulting - 1 year - response time: 2 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity high
- Phone consulting - 1 year - response time: 4 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity medium
- Phone consulting - 1 year - response time: 8 business hours (7:00 AM - 6:00 PM) / Monday-Friday - severity low
- Web support - 1 year
- New releases update - 1 year
Compatibility Information
- Direct access to product experts
Interact with a support engineer who is trained to quickly understand your unique challenges and bring them to rapid resolution. - Case management
Submit, update, check status, and manage support cases on all of your supported Palo Alto Networks products. - Online customer-support portal
A feature-rich platform that provides you with access to product documentation, problem resolution databases, peer-to-peer interaction and customer support case management. - Documentation and FAQ
Access product manuals, technical guides, software release notes, and frequently asked questions (FAQs) to streamline deployments and incident resolution. - Subscription services updates
To ensure your Palo Alto Networks device is kept up to date, devices can be configured to automatically download App-ID, URL Filtering, Threat Prevention and WildFire updates, or they can be downloaded and manually applied in a more structure manner. - Feature releases and software updates
Stay current with the latest feature updates and software updates. - Hardware return and replacement
In the event of hardware failure, return the failed equipment and receive a replacement. - Assisted support access
Direct access to support engineers is available during normal business hours.