HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for P/N: 826565-291, 826567-291, P02462-B21, P02463-B21, P19720-B21#ABA, R0Q30A, SOLUDL380-001
- 9 hours a day / 5 days a week
Service & Support:
- Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
- Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day / Monday-Friday
- Technical support - remote diagnosis - 3 years
- New releases update - 3 years
- Product info support - web knowledge base access - 3 years
- Defective media retention - 3 years
- P/N: 826564-B21, 826564R-B21, 826565-291, 826565-B21, 826566-421, 826566-B21, 826567-291, 826567-B21, 868703-B21, 868704-B21, 868705-B21, 868706-B21, 868709-B21, 868710-B21, 875668-425, 875759-S01, 875760-S01, 875761-S01, 875762-S01, 875763-S01, 875764-S01, 875765-S01, 875766-S01, 875782-B21, 879938-B21, P02462-B21, P02463-B21, P19720-B21#ABA, R0Q30A, SOLUDL380-001
- Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
- Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
- Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
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