Veeam Basic Support - Technical support (additional) - for Veeam Backup & Replication Enterprise for VMware - 1 socket - promo, prepaid - phone consulting - 2 years - 12x5 - response time: 2 h
Price:
$58699
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Veeam
MPN:
V-VBRENT-VS-P02YP-62
Condition:
new
Returnable:
This Product Has Limited Exchange Privileges. For support on this product, please contact @ .
The Veeam Basic Support program provides software support services during business hours, along with upgrades and updates to the products.
Veeam Basic Support - Technical support (additional) - for Veeam Backup & Replication Enterprise for VMware - 1 socket - promo, prepaid - phone consulting - 2 years - 12x5 - response time: 2 h
General
Type:
- Technical support (additional)
Service Included:
- Phone consulting
Full Contract Period:
- 2 years
Response Time:
- 2 hours
Service Availability:
- 12 hours a day / 5 days a week
Software
Software Title:
- Veeam Backup & Replication Enterprise for VMware
Installation Type:
- Locally installed
License Qty:
- 1 socket
License Pricing:
- Promotional, prepaid
Details
Service & Support:
- Phone consulting - 2 years - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1
- Phone consulting - 2 years - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2
- Phone consulting - 2 years - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3
- Phone consulting - 2 years - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4
- Web support - 2 years - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday
- New releases update - 2 years
- Web knowledge base access - 2 years
