HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW810A, JW811A, JW813A
Service Availability:
- 24 hours a day / 7 days a week
Pricing Type:
- Academic, volume, Tier 2, for retail customers
Service & Support:
- Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
- Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
- Technical support - remote diagnosis - 5 years
- Product info support - web knowledge base access - 5 years
- New releases update - 5 years
Compatibility Information
Designed For:
- P/N: JW810A, JW811A, JW813A
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