HPE Foundation Care services provide support that helps you meet IT demands, and evolve for tomorrow. They are also more personalized to deliver the information you need, when and where you need it.
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 879938-291, P02462-B21, P02463-B21, P05524-B21, P19720-B21#ABA, R0Q30A, SOLUDL380-001
- 24 hours a day / 7 days a week
Service & Support:
- Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday
- Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday
- Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
- Technical support - remote diagnosis - 5 years
- New releases update - 5 years
- Product info support - web knowledge base access - 5 years
- Defective media retention - 5 years
- P/N: 826564-291, 826564-AA1, 826564-B21, 826564R-B21, 826565-291, 826565-AA1, 826565-B21, 826566-291, 826566-421, 826566-AA1, 826566-B21, 826567-291, 826567-B21, 868703-B21, 868704-B21, 868705-B21, 868706-B21, 868709-291, 868709-AA1, 868709-B21, 868710-291, 868710-B21, 875668-425, 875669-425, 875670-425, 875671-425, 875759-S01, 875760-S01, 875761-S01, 875762-S01, 875763-S01, 875764-S01, 875765-S01, 875766-S01, 875767-295, 875767-375, 875768-295, 875768-375, 875769-295, 875769-375, 875771-S05, 875772-S05, 875773-S05, 875774-S05, 875782-B21, 875783-B21, 875784-B21, 875785-B21, 879938-291, 879938-B21, P02462-B21, P02463-B21, P05524-B21, P19720-B21#ABA, R0Q30A, SOLUDL380-001
- Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
- Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
- Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
No Reviews are available at this time