Veeam Premier Support provides high-touch exemplary IT support to Veeam customers, through personalized and effective service executed through an account-dedicated SAM who will assist you from the very beginning of the case until it is completely resolved.
Veeam Premier Support - Technical support (uplift) - for Veeam Backup & Replication Standard for VMware and Veeam Management Pack Enterprise Plus for VMware - 1 socket - phone consulting - 1 month - 24x7 - response time: 30 min
Type:
- Technical support (uplift)
Service Availability:
- 24 hours a day / 7 days a week
Software Title:
- Veeam Backup & Replication Standard for VMware and Veeam Management Pack Enterprise Plus for VMware
Service & Support:
- Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2/3/4
- Web support - 1 month - availability: 24 hours a day / Monday-Sunday
- Web knowledge base access - 1 month
- New releases update - 1 month
No Reviews are available at this time
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