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HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: JW797A, JW797AR
Price:
$17899
Availability:
10-14+ Days This item will be shipped directly from the manufacturer. Leadtime to shipment will be a minimum of 10-14 working days. Call for further shipping details.
-
(888) 912-3151
or
E-Mail
HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: JW797A, JW797AR
General
Service Included:
Phone consulting
Full Contract Period:
5 years
Response Time:
2 hours
Service Availability:
24 hours a day / 7 days a week
Pricing Type:
Academic, for retail customers
Details
Service & Support:
Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 5 years
New releases update - 5 years
Compatibility Information
Designed For:
P/N: JW797A, JW797AR
Simplify your support experience Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.