Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: 16705
Price:
$56599
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Extreme Networks
MPN:
98000-16705
Condition:
new
Returnable:
Yes
This product is on backorder. Compare similar products?
Premier support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimal levels.
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: 16705
General
Service Included:
- Phone consulting
Full Contract Period:
- 1 year
Response Time:
- 15 min
Service Availability:
- 24 hours a day / 7 days a week
Details
Service & Support:
- Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1
- Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2
- Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3
- Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4
- Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
- Training - 1 year - 4 incidents per year
- New releases update - 1 year
Compatibility Information
Designed For:
- P/N: 16705
