Improve user experience, optimize resources and strengthen security and compliance across your entire digital workspace with VMware Workspace ONE Intelligence.
VMware Workspace ONE Intelligence SaaS Add-On for Workspace ONE Standard, Advanced, Enterprise or Enterprise for VDI with AirWatch Managed Hosting - Subscription license (4 years) + 4 years VMware SaaS Production Support - 1 device - hosted - monthly fee
- Online & appliance based services - remote monitoring & management, mobile application management
- Subscription license - 4 years
- 4 years VMware SaaS Production Support
- Emergency phone consulting - 4 years / 24 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
- Phone consulting - 4 years / 24 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
- Phone consulting - 4 years / 24 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
- Phone consulting - 4 years / 24 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
- E-mail consulting - 4 years / 24 contacts
- Web knowledge base access - 4 years
- Web support - 4 years
- New releases update - 4 years
- Remote monitoring - 4 years
- Technical support - 4 years - severity critical
- Integrated insights
Get complete visibility into your digital workspace and gain deep insights that enable data-driven decisions across your entire environment.
- Powerful automation
Automate policies to increase security hygiene across your environment, meet compliance requirements and improve user experience. Extend and integrate with third-party IT tools for complete automation of business processes.
- App analytics
Optimize app development and app deployments across your organization to quickly resolve issues, reduce escalations and improve user experience.
- Comprehensive and predictive security
Deliver continuous risk monitoring and rapid mitigation response with Workspace ONE Trust Network by enhancing the inherent security capabilities of the intelligence-driven Workspace ONE platform and a rich ecosystem of integrated partner solutions.
- Unified visibility
Workspace ONE Intelligence aggregates and correlates device, application and user data together in one place to give you a complete view of your entire digital workspace environment.
- Rich visualization
Keep an eye on the data that matters to you most with preset dashboards and reports that can be customized to meet your unique needs. Visualize the evolution of your environment's security risks, app deployments, device management, app engagement and patch rollouts.
- App performance
Monitor application performance to quickly resolve issues that can negatively impact user experience, fix what matters most and prioritize development efforts based on user impact.
- App adoption
Measure app adoption and engagement across your environment and quickly discover the apps that are used the most, so you can easily quantify ROI of app deployments. Help business owners understand how mobile apps are making a difference for employees with visibility into app adoption and engagement.
- Decision engine
Automate IT ops and security processes by defining rules that take actions based on a rich set of parameters from your entire environment. Context-based actions help increase efficiencies across the organization and greatly reduce the complexity and burden of manual tasks.
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