ScaleCare - Technical support - for Scale Computing Virtual Desktop (VDI) - 1 user - phone consulting - 1 year - 24x7 - response time: 2 h
Price:
$3899
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Scale Computing
MPN:
AVDI-SUP-USER
Condition:
new
Returnable:
This Product Has Limited Exchange Privileges. For support on this product, please contact @ .
ScaleCare Support Services are specifically designed to consistently provide the service and support you need in order to meet your business needs and long-term success. The days of making support trade-off decisions are gone with ScaleCare Support.
ScaleCare - Technical support - for Scale Computing Virtual Desktop (VDI) - 1 user - phone consulting - 1 year - 24x7 - response time: 2 h
General
Type:
- Technical support
Service Included:
- Phone consulting
Full Contract Period:
- 1 year
Response Time:
- 2 hours
Service Availability:
- 24 hours a day / 7 days a week
Software
Software Title:
- Scale Computing Virtual Desktop (VDI)
Installation Type:
- Locally installed
License Qty:
- 1 user
Details
Service & Support:
- Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity critical
- Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity major
- Phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity minor
- Phone consulting - 1 year - response time: 1 business day - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity minor enhancements
- Web support - 1 year
- New releases update - 1 year
