Premier support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimal levels.
Extreme Networks ExtremeWorks Premier Plus - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AP305C-FCC
General
Service Included:
Advance hardware replacement
Location:
Shipment
Full Contract Period:
1 year
Response Time:
Next business day
Details
Service & Support:
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday