Extreme Networks preventive maintenance helps to avoid future issues, while their Technical Assistance Center (TAC) team and eSupport website enable you to quickly research and resolve issues. ExtremeWorks Maintenance and Support provides you with the security of knowing that you have access to expertise and support when the unexpected occurs.
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: AP302W-FCC
General
Service Included:
Advance parts replacement
Location:
Shipment
Full Contract Period:
1 year
Response Time:
Next business day
Details
Service & Support:
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
New releases update - 1 year
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For:
P/N: AP302W-FCC
Efficient parts replacement The service includes advance parts replacement, ensuring that necessary components for complicated network devices are delivered quickly, helping to minimize downtime.
Rapid response time With a commitment to next business day response times, customers can rely on prompt shipment of replacement parts, keeping their network operations running smoothly.
Comprehensive technical support The service encompasses various types of technical support, including phone consulting and web assistance, ensuring users receive help when encountering network issues.
Access to knowledge resources Customers gain access to an extensive web knowledge base that provides valuable information and troubleshooting tips, enhancing their ability to manage network devices effectively.
Timely updates The service includes updates on new releases, helping businesses stay informed about features and improvements for their network devices.