Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: AP302W-FCC
Price:
$5499
Availability:
Call for availability - (888) 912-3151 or E-Mail
Brand:
Extreme Networks
MPN:
98000-AP302W-FCC
Condition:
new
Returnable:
Yes
This product is on backorder. Compare similar products?
Premier support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimal levels.
Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: AP302W-FCC
General
Service Included:
- Phone consulting
Full Contract Period:
- 1 year
Response Time:
- 15 min
Service Availability:
- 24 hours a day / 7 days a week
Details
Service & Support:
- Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1
- Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2
- Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3
- Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4
- Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
- Training - 1 year - 4 incidents per year
- New releases update - 1 year
Compatibility Information
Designed For:
- P/N: AP302W-FCC
