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Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: AP302W-FCC

Price:  
$9399
Availability: 
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details. - (888) 912-3151 or E-Mail
Brand: 
Extreme Networks
MPN: 
98007-AP302W-FCC
Condition: 
new
Returnable: 
Yes
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Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: AP302W-FCC
General
Service Included:
  • Advance hardware replacement
Location:
  • Shipment
Full Contract Period:
  • 1 year
Response Time:
  • 4 hours
Service Availability:
  • 24 hours a day / 7 days a week
Details
Service & Support:
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2
  • Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3
  • Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Training - 1 year - 4 incidents per year
  • New releases update - 1 year
Compatibility Information
Designed For:
  • P/N: AP302W-FCC
  • Efficient Response Times
    The service agreement provides varying response times based on incident priority, ensuring timely support. Priority 1 issues are addressed within 15 minutes, while priorities 2, 3, and 4 receive responses in 1 hour, 8 hours, and immediate acknowledgment respectively.
  • Comprehensive Support Coverage
    With web support services, users can access technical assistance, enabling quick resolution of issues and ensuring optimal performance of complicated network devices.
  • Included Training Opportunities
    The agreement includes training support for up to 4 incidents per year, empowering teams with the knowledge needed to manage and operate network devices effectively.
  • Updated Release Management
    Regular updates for new releases are part of the service, keeping your systems current and enhancing overall functionality without additional costs.
S24442494 Extreme Networks 98007-AP302W-FCC 000000000000 Extreme Networks ExtremeWorks Premier new
93.99 USD OutOfStock