Bitdefender Premium Support Enterprise - Technical support - 1 license - volume - 3000-4999 licenses - phone consulting - 2 years - 24x7 - response time: 30 min
Price:
$1599
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Bitdefender
MPN:
3036ZZSSN240JLZZ
Condition:
new
Returnable:
Yes
This product is on backorder. Compare similar products?
As organizations grow, their internal networks become more complex and the areas that must be protected by security solutions expand. Consequently the dangers that your security team must face each day grow. Bitdefender's Premium Support services provide quick response to any attack, as well as proactive advice from Bitdefender experts. As a result, your organization benefits from the optimal security configuration and maximum protection of security systems.
Bitdefender Premium Support Enterprise - Technical support - 1 license - volume - 3000-4999 licenses - phone consulting - 2 years - 24x7 - response time: 30 min
General
Type:
- Technical support
Service Included:
- Phone consulting
Full Contract Period:
- 2 years
Response Time:
- 30 min
Service Availability:
- 24 hours a day / 7 days a week
Software
Installation Type:
- Locally installed
License Qty:
- 1 license
License Pricing:
- Volume / 3000-4999 licenses
Details
Service & Support:
- Phone consulting - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - english language only / severity critical
- Phone consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity major
- Phone consulting - 2 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity minor
- Phone consulting - 2 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity trivial
- Phone consulting - 2 years - response time: 30 min - availability: 8 hours a day / Monday-Friday - severity critical
- Phone consulting - 2 years - response time: 2 hours - availability: 8 hours a day / Monday-Friday - severity major
- Phone consulting - 2 years - response time: 4 hours - availability: 8 hours a day / Monday-Friday - severity minor
- Phone consulting - 2 years - response time: 12 hours - availability: 8 hours a day / Monday-Friday - severity trivial
- Web support - 2 years
- Web knowledge base access - 2 years
- Web-based training - 2 years - 2 days
- Remote inspection - 2 years - 2 sessions per year
- Maintenance - 2 years - 4 sessions per year
