You rely on your value tier mobile computers and printers to keep your critical operations in motion. Keep these devices well maintained and up to date with Zebra OneCare Special Value (SV) - so they can perform at peak to power your business.Without a service plan, a single repair can cost more than the device itself. Without defined repair and technical support turnaround times, your devices may be out of service for an extended period of time, costing you even greater productivity losses.That's the upside of protecting your devices with Zebra OneCare SV. Receive enterprise-level service at the right price - at only a fraction of the cost of a single, uncovered repair. Available for eligible Zebra value-tier mobile computers and desktop and mobile printers, this plan provides protection against device functional failure due to manufacturing defects.
Zebra OneCare SV with Standard Maintenance for Extended Battery - Extended service agreement - parts and labor - 3 years - carry-in - repair time: 5 days - must be purchased within 30 days of the product purchase - for Zebra TC21
- Must be purchased within 30 days of the product purchase
Service & Support:
- Extended service agreement - parts and labor - 3 years - carry-in - repair time: 5 days
- Technical support - phone consulting - 3 years
- Product info support - web knowledge base access - 3 years
- New releases update - 3 years
- Battery replacement - periodic replacement parts - 3 years
- Peace-of-mind repairs
Going beyond the hardware warranty, Zebra OneCare SV takes the worry and unknown out of repairs. All your components in your value-tier devices are covered with functional failure due to manufacturing defects - from the motherboard, memory, wireless radios, camera, imager, worn keypads and platen rollers. Or, you can care for repairs on a per-incident basis when needed. The result? Less downtime, no more surprise repair costs, and no unnecessary new hardware purchases.
- Get support right from the source
Who better to troubleshoot, service and repair your devices than the same people who built them? The knowledgeable technical support team is ready to provide the swift resolution you need to minimize downtime and get back to business. Trust that your hardware repairs and software support needs are handled by Zebra-badged, trained experts with qualified parts that you can only get from the manufacturer. And, since the experts speak many languages, they can provide support in your local language in practically every corner of the world.
- Ensure security throughout your device lifecycle
Extend the security of your Zebra rugged Android devices. Ensure your devices have ongoing, continual security support for the version of Android running in your organization and prevent costly security risks with LifeGuard for Android. Keep your data protected and your business running smoothly.
- Keep your software and firmware up to date
Access device firmware and software updates as well as LifeGuard Security updates that are key to extending the life of your Android devices. See when updates are available and which of your devices need the update. And if you don't want to update your devices to the next version of Android, Zebra will continue to provide support on your current version of Android.
- DIY: troubleshoot and repair
Use Zebra's unique Device Diagnostics Tool to resolve many mobile computer issues yourself without the need to send it in for repair. Simply load the application onto your mobile computer device to access key information such as wireless connectivity metrics, device memory, battery statistics and much more. Even run additional tests, if needed. View the data you need to triage and troubleshoot right on the device. Keep devices in the hands of your workforce - and out of the Repair Service Center.