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HPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: R8M95A, R8M96A, R8M97A, R8M98A, R8M99A, R8M99AR, S2C07A
Price:
$3799
Availability:
10-14+ Days This item will be shipped directly from the manufacturer. Leadtime to shipment will be a minimum of 10-14 working days. Call for further shipping details.
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(888) 912-3151
or
E-Mail
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: R8M95A, R8M96A, R8M97A, R8M98A, R8M99A, R8M99AR, S2C07A
General
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
3 years
Response Time:
4 hours
Service Availability:
24 hours a day / 7 days a week
Pricing Type:
Academic, for retail customers
Details
Service & Support:
Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
Product info support - web knowledge base access - 3 years
Simplify your support experience Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.