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HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement (for hardware only) - 5 years - shipment - 9x5 - response time: NBD
Price:
$2199
Availability:
10-14+ Days This item will be shipped directly from the manufacturer. Leadtime to shipment will be a minimum of 10-14 working days. Call for further shipping details.
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(888) 912-3151
or
E-Mail
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement (for hardware only) - 5 years - shipment - 9x5 - response time: NBD
General
Service Included:
Replacement
Location:
Shipment
Full Contract Period:
5 years
Response Time:
Next business day
Service Availability:
9 hours a day / 5 days a week
Covered Configurations:
Hardware only
Details
Service & Support:
Extended service agreement - replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 5 years
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - 5 years
Product info support - web knowledge base access - 5 years
Simplify your support experience Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.