Verint Automated Verification Policy System Operations Check Bundle - Term License - hosted - SolutionPlus
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Availability:
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Brand:
Cisco
MPN:
VNXT-AV-POLSYSOPST
Condition:
new
Returnable:
No
Verint Automated Verification Operations Check automates "walk-the-floor" tests by conducting systematic audio quality testing and scoring across handsets, communications platforms, and voice recorders. Leveraging this process automation, it can verify that recording systems are writing calls to disk with acceptable voice quality that is auditable and optimal for playback and analysis. It can also proactively emulate the use of multiple communication paths, providing active quality checks against a range of telephony and voice recording environments. Verint Automated Verification Operations Check offers intelligent automation and accurate verification to help ensure that any interaction your business captures has a consistent quality to meet strict regulatory and internal standards.
Verint Automated Verification Policy System Operations Check Bundle - Term License - hosted - SolutionPlus
General
Category:
- Online & appliance based services - data analysis & business intelligence, remote monitoring & management
Product Type:
- Term License
Installation Type:
- Hosted - SaaS
Licensing
License Qty:
- 1 license
Licensing Program:
- Cisco SolutionPlus
- Leverage intelligent automation for audio testing
Verint Automated Verification Operations Check provides intelligent automation and verification to confirm your recorded and stored voice data can be used to help reconstruct customer interactions. Designed to modernize and automate operational assurance, the solution can help relieve your engineers and administrators of time-consuming, repetitive manual checks, enabling them to focus on more high-value tasks. The solution can enable your business to implement a comprehensive testing regime to help reduce the risk associated with the go-live of services, applications, and infrastructure. It can test every communication platform, call recorder collaboration tool, and telephony endpoint after an internal change or upgrade, to make sure services are fully operational at the start of a shift or working day. - Ensure consistent voice call data quality
The solution is an integral part of Verint Automated Verification, which provides intelligent automation to efficiently manage the complexities of today's contact center communications infrastructure. It delivers improved operational intelligence to help businesses manage risk, foster compliance assurance, and leverage end-to-end automation through a scalable, resilient architecture.
