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HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - 10 units - volume, Tier 2 - for Networking AP-503-EG, AP-503-IL, AP-503-JP, AP-503-RW, AP-503-US

Price:  
$1,09099
Availability: 
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details. - (888) 912-3151 or E-Mail
Brand: 
Hewlett Packard Enterprise
MPN: 
H70B5E
Condition: 
new
Returnable: 
Yes
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HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - 10 units - volume, Tier 2 - for Networking AP-503-EG, AP-503-IL, AP-503-JP, AP-503-RW, AP-503-US
General
Service Included:
  • Replacement
Location:
  • Shipment
Full Contract Period:
  • 5 years
Response Time:
  • 4 hours
Service Availability:
  • 24 hours a day / 7 days a week
Pricing Type:
  • 10 units - volume, Tier 2
Details
Service & Support:
  • Extended service agreement - replacement - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • New releases update - 5 years
Compatibility Information
Designed For:
  • HPE Aruba Networking AP-503-EG, AP-503-IL, AP-503-JP, AP-503-RW, AP-503-US
  • Escalation management
    Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources and/or selected third parties to assist with problem solving.
  • Access to electronic support information and services
    As part of this service, Hewlett Packard Enterprise provides access to commercially available electronic and web-based tools.
  • Remote problem diagnosis and support
    When experiencing a problem, the customer must first place a call to a designated support telephone number. Hewlett Packard Enterprise will provide basic telephone technical assistance with installation, product configuration, setup, and problem resolution. Prior to any remote or offsite assistance, HPE may ask the customer to provide relevant information, start diagnostic tools, and perform other supporting activities at the request of HPE. HPE will then work with the customer remotely to isolate the hardware problem.
S27922670 Hewlett Packard Enterprise H70B5E 000000000000 HPE Foundation Care 4-Hour Exchange Service new
1090.99 USD OutOfStock