HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Networking AP-503-EG, AP-503-IL, AP-503-JP, AP-503-RW, AP-503-US
General
Service Availability:
- 24 hours a day / 7 days a week
Details
Service & Support:
- Extended service agreement - replacement - 1 year - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday
- Technical support - remote diagnosis - 1 year
- Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- New releases update - 1 year
Compatibility Information
Designed For:
- HPE Aruba Networking AP-503-EG, AP-503-IL, AP-503-JP, AP-503-RW, AP-503-US
- Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors. - Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch. - Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours. - Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth. - Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website. - Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
