Veeam Production Support - Technical support (renewal) - for Veeam Availability Suite Universal License - 10 instances - includes 24/7 uplift - phone consulting - 1 month - 24x7 - response time: 1 h
Price:
$11799
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Veeam
MPN:
V-ADVVUL-0I-P0PMR-00
Condition:
new
Returnable:
This Product Has Limited Exchange Privileges. For support on this product, please contact @ .
Production Support program provides 24/7 software support services and fast response times for critical issues.
Veeam Production Support - Technical support (renewal) - for Veeam Availability Suite Universal License - 10 instances - includes 24/7 uplift - phone consulting - 1 month - 24x7 - response time: 1 h
General
Type:
- Technical support (renewal)
Service Included:
- Phone consulting
Full Contract Period:
- 1 month
Response Time:
- 1 hour
Service Availability:
- 24 hours a day / 7 days a week
Software
Software Title:
- Veeam Availability Suite Universal License
Installation Type:
- Locally installed
License Qty:
- 10 instances
Licensing Details:
- Includes 24/7 uplift
Details
Service & Support:
- Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
- Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2
- Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3
- Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4
- E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday
- Web support - 1 month - availability: 24 hours a day / Monday-Sunday
- Web knowledge base access - 1 month
- New releases update - 1 month
