Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Standard - 1 socket - prepaid - phone consulting - 3 years - 12x5 - response time: 2 business hours
Price:
$78299
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Veeam
MPN:
V-FDNSTD-VS-P03YP-00
Condition:
new
Returnable:
Yes
This product is on backorder. Compare similar products?
The Veeam Basic Support program provides software support services during business hours, along with upgrades and updates to the products.
Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Standard - 1 socket - prepaid - phone consulting - 3 years - 12x5 - response time: 2 business hours
General
Type:
- Technical support (additional)
Service Included:
- Phone consulting
Full Contract Period:
- 3 years
Response Time:
- 2 business hours
Service Availability:
- 12 hours a day / 5 days a week
Software
Software Title:
- Veeam Data Platform Foundation Standard
Installation Type:
- Locally installed
License Qty:
- 1 socket
License Pricing:
- Prepaid
Details
Service & Support:
- Phone consulting - 3 years - response time: 2 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1
- Phone consulting - 3 years - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2
- Phone consulting - 3 years - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3
- Phone consulting - 3 years - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4
- Web support - 3 years - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday
- Web knowledge base access - 3 years
- New releases update - 3 years
