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Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Standard - 1 socket - prepaid - phone consulting - 3 years - 12x5 - response time: 2 business hours
Price:
$78299
Availability:
10-14+ Days This item will be shipped directly from the manufacturer. Leadtime to shipment will be a minimum of 10-14 working days. Call for further shipping details.
-
(888) 912-3151
or
E-Mail
The Veeam Basic Support program provides software support services during business hours, along with upgrades and updates to the products.
Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Standard - 1 socket - prepaid - phone consulting - 3 years - 12x5 - response time: 2 business hours
General
Type:
Technical support (additional)
Service Included:
Phone consulting
Full Contract Period:
3 years
Response Time:
2 business hours
Service Availability:
12 hours a day / 5 days a week
Software
Software Title:
Veeam Data Platform Foundation Standard
Installation Type:
Locally installed
License Qty:
1 socket
License Pricing:
Prepaid
Details
Service & Support:
Phone consulting - 3 years - response time: 2 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 1
Phone consulting - 3 years - response time: 8 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2
Phone consulting - 3 years - response time: 12 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 3
Phone consulting - 3 years - response time: 24 business hours - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4
Web support - 3 years - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday