Poly Elite - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Poly TC10, TC10 No Radio; Savi 7310, 7320
Price:
$21999
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
HP Inc.
MPN:
E37760112
Condition:
new
Returnable:
Yes
This product is on backorder. Compare similar products?
Business processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.
Poly Elite - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Poly TC10, TC10 No Radio; Savi 7310, 7320
General
Service Included:
- Advance hardware replacement
Location:
- Shipment
Full Contract Period:
- 1 year
Response Time:
- Next business day
Details
Service & Support:
- Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
- Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
- Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
- New releases update - 1 year
Compatibility Information
Designed For:
- Poly TC10, TC10 No Radio
- Poly Savi 7310, 7320
- Single point of contact for you to get the help you need
Poly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions. - The go-to tech support you can always count on
The TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades. - Priority 24x7 technical support to a designated team
Receive account-specific phone access to the customer support team familiar with your deployment who assist in solving issues around-the-clock. - Ecosystem Cloud Partner Support (ECPS)
Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact.
