Palo Alto Networks Platinum Support (4 Hour) - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: 4 h - for Palo Alto Networks PA-415
Price:
For pricing or to order this product:
Call our Sales Representatives
Mon-Fri 8am-6:30pm CST
E-MailAnswer within 2 hours
Availability:
10-14+ Days
This item will be shipped directly from the manufacturer.
Leadtime to shipment will be a minimum of 10-14 working days.
Call for further shipping details.
-
(888) 912-3151
or
E-Mail
Brand:
Palo Alto Networks
MPN:
PAN-SVC-4HR-PLAT-415-R
Condition:
new
Returnable:
Yes
Marketing description is not available.
Palo Alto Networks Platinum Support (4 Hour) - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: 4 h - for Palo Alto Networks PA-415
General
Service Included:
- Advance parts replacement
Location:
- Shipment
Full Contract Period:
- 1 year
Response Time:
- 4 hours
Details
Service & Support:
- Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h
- Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical
- Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high
- Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity medium
- Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low
- Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- Product info support - web knowledge base access - 1 year
- New releases update - 1 year
Compatibility Information
Designed For:
- Palo Alto Networks PA-415
