Poly Elite On-site with FRU Replace and Destroy - Extended service agreement - parts and labor - 1 year - on-site - government - for Poly Studio X30

Price:

$601⁹⁹

Availability:

This product is on backorder. Compare similar products?

General

Service Included:

Location:

Full Contract Period:

Pricing Type:

Details

Service & Support:

Extended service agreement - parts and labor - 1 year - on-site - Field Replaceable Units
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - monthly report - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year

Compatibility Information

Designed For:

Single point of contact for you to get the help you need
Poly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions.
The go-to tech support you can always count on
The TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.
Priority 24x7 technical support to a designated team
Receive account-specific phone access to the customer support team familiar with your deployment who assist in solving issues around-the-clock.
Ecosystem Cloud Partner Support (ECPS)
Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact.